Sportsart T655: Error codes and causes
Safety-key
Console
is not responding while the safety key is in place.
1.
Check the console bridge board and safety key wiring connection.
2.
Replace Safety-key
Replacement
parts
Safety-key
board
No power
No power
Display
is not lit up when power is turned on
1.
Check product fuse
2.
Check drive board fuse and power source LED
3.
Check drive board LED and program IC
Replacement
parts
1.
Product fuse
2.
Drive board
3.
Control board
Incline
doesn’t work
Pressing
incline & no response
1.
Check incline system wiring connections
Replacement
parts
2.
Test with a different drive board
1.
Drive board
No/bad
telemetry reception
Wearing
strap, however no/bad heart rate signal
1.
Check the Polar board wiring or replace it
2.
Check interference sources, such as light or speaker
Replacement
parts
1.
Polar board
2.
polar transmission
No/bad
contact heart rate reception
No/bad
HTR heart rate signal
1.
Make sure palms are holding on the sensors.
2.Check
the HTR board signal status
3.Check
HTR wiring problem
Replacement
parts
1.
HTR board
2.
HTR sensor
3.
HTR wiring
Key
not function properly (control board）
Key
is not responding or stuck
1.
Replace display key switches
Replacement
parts
1.
Control board key switches
2.
Bridge board
Key
not function properly (software key)
Key
is not responding or stuck
1.
Replace membrane keys
Replacement
parts
1.
Membrane keys
Key
not function properly (key board)
Key
is not responding or stuck
1.
Replace key board
Replacement
parts
1.
Key board
2.
Bridge board
ERR0R_1_1_
Abnormal
serve motor encoder
1.
Motor is not turning > Possible cause: bad EAC drive board
2.
If motor is turning, replace speed Sensor
Replacement
parts
1.
Drive board
2.
Serve motor encoder
ERR0R_1_2_
Serve
motor too hot; speed limits to 10KPH
1.
Check temperature switch wiring
2.
Adjust the walk belt tension if the motor is too hot
3.
Check to see if walk belt & deck needs replacement
ERROR_1_3
Motor
over loading
1.
Turn power off and back on to check
2.
If issue persists, replace EAC drive board
ERROR_2_1_
IGBT
over current
1.
Turn the power off and on again to test
2.
If issue persists, replace EAC drive board
ERR0R_2_2_
IGBT
too hot
1.
Turn the power off and on again to test
2.
If issue persists, replace EAC drive board
3.
Turn the power off and on again to test
4.
If issue persists, replace EAC drive board
ERROR_3_1_
Abnormal
incline motor zero setting
1.
Check wire connections
2.
Replace drive board
3.
Replace incline motor
ERR0R_4_2_
Voltage
too low
1.
Check the power source to see if it is too low
2.
If it is too many products shared in the same power source, rearrange the power
source
ERROR_4_3_
Voltage
is too high
1.
Check to see if the power source voltage is too high
2.
If the voltage is too high from incoming power source, then stop using
treadmill and wait until it returns normal.
ERROR_8_1_
First
time power on communication error
1.
Bad wire connections
2.
Bad EAC drive board
ERROR_8_2_
Communication
error after power on
1.
Turn power off and back on
2.
Check for proper grounding
3.
If issue persists, replace EAC drive board
Main
fuse burnt
Fuse
burnt as soon power on
1.
Replace the fuse and check again
2.
Check wiring for bad connections
3.
Replace drive board
Main
fuse burnt
Motor
fuse burnt while pressing speed keys
1.
Check for motor issue
2.
Replace drive board
Main
fuse burnt
Main
fuse burnt while running on the treadmill
1.
Adjust the walk belt tension or manually add lubrication
2.
Check for wear condition on the walk belt & deck
Replacement
parts
1.EAC
drive board
2.
Walk belt/deck
Product
settings
1.
Press <CHANGE DISPALYS> key 3 seconds; it will display English/metric,
energy saving setting, program timer, total distance, total time as well as
control board/drive board software versions
DETAILED
TROUBLESHOOTING
Problem
power on
Circumstance:
Display is not lit up when power is turned on
Possible
causes: Incoming power issue or bad components
Troubleshooting:
1.
Check product fuse & switch
2.
Check all wire connections
3.
Check drive board power indicator or replace it
4.
Check control board power indicator and program IC
5.
Replace EUP board
Burnt
fuse
Circumstance:
Fuse burnt as soon as power on
Possible
causes:
1.
Short circuit on the product components
2.
Bad drive board Troubleshooting:
1.
Check for broken wire or a short circuit on the wiring somewhere
2.
Measure the voltage from the power cord
AC1-
housing screw
AC2-
housing screw Check for short
3.
Replace drive board to test
4.
Replace filter
Burnt
fuse
Circumstance:
Fuse burnt while pressing speed key to increase speed
Possible
causes:
1.
Short circuit inside the motor
2.
Bad drive board
Troubleshooting:
1.Replace
drive board and test
2.
Replace motor and test
3.
Replace sensor and test
Burnt
fuse
Circumstance:
Fuse brunt while running on the treadmill
Possible
causes:
1.
Poor contact on the fuse housing
2.
Wear on the walk deck and belt
3.
Bad EAC drive board
Troubleshooting:
1.
Check for proper fuse and fuse housing installation
2.
Check mechanical parts
A.
Wear and tear condition on the walk belt & proper lubrication maintenance
B.
Check for loose walk belt tension
3.
Replace SAC drive board test
Bad
key pads – soft/membrane keys
Circumstance:
Key is not responding or stuck while pressing it
Possible
causes:
1.
Bad wire connections on the software key bridge board
2.
Bad keys Troubleshooting:
1.
Check the wire connectors on the soft key bridge board
2.
Replace soft keys
Bad
keys – soft/membrane keys (lower)
Circumstance:
Key is not responding or stuck while pressing it
Possible
causes:
1.
Bad wire connections on the software key bridge board
2.
Bad keys
Troubleshooting:
1.
Check the wire connectors on the soft key bridge board
2.Replace
soft keys
Bad
keys - display
Circumstance:
Key is not responding or stuck while pressing the console keys
Possible
causes:
1.
Bad key switches on the control board
2.Bad
switch cushion placement
Troubleshooting:
1.Check
switch cushions
2.Reaplce
display tact switches
Bad
telemetry heart rate reception
Circumstance:
Bad or no telemetry heart rate reception
Possible
causes:
1.
Telemetry transmitter battery too low
2.
Bad HR receiver board
3.
Interference issue, such as lights, speakers
Troubleshooting:
1.
Replace the transmitter battery
2.
Check HR receiver board wiring
3.
Replace the receiver board
Incline
doesn’t work correctly
Circumstance:
Incline can’t go up or down while pressing the incline keys
Possible
causes:
1.
Bad Zero switch
2.
Bad wire connections
3.
bad incline motor
Troubleshooting:
1.
Check drive board wire connections
2.
Check to see if Zero switch is returning to 0 positions
3.
Check drive board incline indicator and output voltage
4.
Replace drive board or incline motor to test
Fan
is not working properly
Circumstance:
No response while pressing <FAN> key
Possible
causes:
1.
Bad wire connections
2.
Bad fan board
3.
Bad fan motor
Troubleshooting:
1.
Check bridge board wiring
2.
Check fan wiring
3.
Replace fan board or fan
