Keys
fitness Treadmill – Troubleshooting – Treadmill error codes and salutation –
How to calibrate the treadmill – How to adjusted the waking belt - Knocking
noise - Vibrating feelings - Squeaking noise - Ticking sound
TROUBLESHOOTING
Treadmill
will not start
A.
Make sure the power cord is plugged into a surge protector and that the surge
protector is plugged into a properly grounded out let. Only use a UL-listed
surge protector, rated at 15 amps, with a 14-gauge cord of five feet or less in
length.
B. Check the Safety Key to make sure it is properly installed.
C. Check the circuit breaker located on front of the treadmill. If the switch protrudes, it has tripped. Wait five minutes then press the switch back in.
D. Check the house circuit breaker to make sure it has not tripped and reset of replace.
E. Recalibrate the treadmill.
F. Have a qualified electrician check for inadequate voltage at the outlet.
During use of the treadmill power turns off
B. Check the Safety Key to make sure it is properly installed.
C. Check the circuit breaker located on front of the treadmill. If the switch protrudes, it has tripped. Wait five minutes then press the switch back in.
D. Check the house circuit breaker to make sure it has not tripped and reset of replace.
E. Recalibrate the treadmill.
F. Have a qualified electrician check for inadequate voltage at the outlet.
During use of the treadmill power turns off
A.
Check the circuit breaker located in front of the treadmill. If the switch
protrudes, it has tripped. Wait five minutes and then press the switch back in.
B. Make sure the power cord is plugged in.
C. Remove the Safety Key from the console and re-attach to console.
D. Recalibrate treadmill.
The walking belt slows during use
B. Make sure the power cord is plugged in.
C. Remove the Safety Key from the console and re-attach to console.
D. Recalibrate treadmill.
The walking belt slows during use
A.
Check to make sure you are using a UL-listed surge protector rated at 15 amps,
with a 14-GAUGE cord of five feet or less.
B. Check walking belt lubrication.
C. Re-calibrate treadmill.
B. Check walking belt lubrication.
C. Re-calibrate treadmill.
The
walking belt does not run in the center of roller
A.
Adjust rear roller.
5. The walking belt slips or hesitates during use. A. Adjust rear roller.
Knocking noise from the front of treadmill
5. The walking belt slips or hesitates during use. A. Adjust rear roller.
Knocking noise from the front of treadmill
A.
Check fan
1. Is fan hitting optical encoder?
2. Is fan hitting flywheel?
B. Disconnect v-belt to determine if noise is from motor or front roller.
7. Knocking noise from back of treadmill A. Check rear roller.
B. Check elevation wheels on fold up models.
Squeaking noise while treadmill is being walked on
1. Is fan hitting optical encoder?
2. Is fan hitting flywheel?
B. Disconnect v-belt to determine if noise is from motor or front roller.
7. Knocking noise from back of treadmill A. Check rear roller.
B. Check elevation wheels on fold up models.
Squeaking noise while treadmill is being walked on
A.
Make sure belt is not rubbing motor hood or side extrusions.
B. Check side extrusion.
C. Check deck bolts.
D. Make sure motor tension spring is not loose.
Scraping noise
B. Check side extrusion.
C. Check deck bolts.
D. Make sure motor tension spring is not loose.
Scraping noise
A.
Make sure belt is not rubbing motor hood or side extrusion.
B. Check pulley on front roller.
C. Check motor for bearing problems.
Ticking sound from front of treadmill
B. Check pulley on front roller.
C. Check motor for bearing problems.
Ticking sound from front of treadmill
A.
Check fan on motor.
B. Check torsion springs on uprights.
C. Check bearing on front roller.
Vibrating feelings
B. Check torsion springs on uprights.
C. Check bearing on front roller.
Vibrating feelings
A.
Check front roller.
B. Check alignment of flywheel to front roller & poly Vbelt.
B. Check alignment of flywheel to front roller & poly Vbelt.
ERROR
CODES AND SOLUTIONS
E 8.2
Belt will not move.
A. Re-calibrate.
B. If re- calibrate does not work replace console.
E 11
The walking belt is moving at a slower speed than displayed in the speed window.
Indicates a condition of locked rotor.
E 22
Indicates excessive stress on the motor controller under speed condition.
Remove safety key and check walking belt lubrication.
If the belt moves for only 12 seconds after start button is pressed.
A. Check the SF/B LED flashes while rotating the flywheel, check the connections on the controller and control panel Power Control Board.
B. Check that fan is securely attached to the motor shaft (tighten if necessary).
C. If the LED does not flash, check the connections, and replace the optical encoder on the brush end of the belt motor.
E 8.2
Belt will not move.
A. Re-calibrate.
B. If re- calibrate does not work replace console.
E 11
The walking belt is moving at a slower speed than displayed in the speed window.
Indicates a condition of locked rotor.
E 22
Indicates excessive stress on the motor controller under speed condition.
Remove safety key and check walking belt lubrication.
If the belt moves for only 12 seconds after start button is pressed.
A. Check the SF/B LED flashes while rotating the flywheel, check the connections on the controller and control panel Power Control Board.
B. Check that fan is securely attached to the motor shaft (tighten if necessary).
C. If the LED does not flash, check the connections, and replace the optical encoder on the brush end of the belt motor.
NO
BELT MOVEMENT
A. Check fan to see if broken (replace if broken) and if fan is close enough to Optical Encoder without touching.
B. Check to see if Optical Encoder wire is loose on the motor controller side.
C. Check to see if motor lead wire (red & black) are loose.
A. Check fan to see if broken (replace if broken) and if fan is close enough to Optical Encoder without touching.
B. Check to see if Optical Encoder wire is loose on the motor controller side.
C. Check to see if motor lead wire (red & black) are loose.
D.
Check to see if wiring harness wires are pinched or frayed.
E. Re-calibrate.
F. If re-calibration does not work treadmill has a bad motor controller of DC motor drive.
E 33
The walking belt is moving at a faster speed than displayed in the speed window
A. Re-calibrate.
B. Adjust Comp button counter-clockwise gently until it stops. Recalibrate the unit.
C. If re-calibration does not work replace optical encoder (speed sensor) at drive motor near fan.
E 44
Stuck key detected at power up.
A. Verify the membrane switches are not stuck or damaged.
B. Remove overlay and verify proper operation of all buttons.
E 55
Will be displayed if the electronics loses calibration.
A. Re-calibrate.
E. Re-calibrate.
F. If re-calibration does not work treadmill has a bad motor controller of DC motor drive.
E 33
The walking belt is moving at a faster speed than displayed in the speed window
A. Re-calibrate.
B. Adjust Comp button counter-clockwise gently until it stops. Recalibrate the unit.
C. If re-calibration does not work replace optical encoder (speed sensor) at drive motor near fan.
E 44
Stuck key detected at power up.
A. Verify the membrane switches are not stuck or damaged.
B. Remove overlay and verify proper operation of all buttons.
E 55
Will be displayed if the electronics loses calibration.
A. Re-calibrate.
SAFETY
INTERLOCK ERROR
SI1
Indicates the Safety Key is not attached to the treadmill & belt will not move.
A. Turn off POWER and pull safety key.
B. Reattach safety key and turn on power.
C. If above doesn't work, check magnet on safety key.
D. Make sure metal slug is underneath "emergency stop" sticker.
E. All of above fail, try re-calibration.
If recalibration does not work, replace console.
SI1
Indicates the Safety Key is not attached to the treadmill & belt will not move.
A. Turn off POWER and pull safety key.
B. Reattach safety key and turn on power.
C. If above doesn't work, check magnet on safety key.
D. Make sure metal slug is underneath "emergency stop" sticker.
E. All of above fail, try re-calibration.
If recalibration does not work, replace console.
SI2
Indicates the OVP circuit on the controller is active and belt will not move.
A. Check RLY2 (green) bulb on motor controller. Light should be green when power is on. If bulb is off, check wiring harness.
B. Check optical disk on actuator.
C. Check leads on motor controller.
D. Check wires on actuator.
E. Check incline reference lights on motor controller.
F. Check fuses on motor controller.
SI3
Indicates that power up sequence was initiated with the treadmill in the upright folded position.
A. Fold down the treadmill to normal operating position (treadmill should be folded down to the floor), try again.
B. If message persists, replace motor controller board, re-calibrate machine and check.
C. On 20” Folds, check sensor on right side of front roller for proper alignment.
Indicates the OVP circuit on the controller is active and belt will not move.
A. Check RLY2 (green) bulb on motor controller. Light should be green when power is on. If bulb is off, check wiring harness.
B. Check optical disk on actuator.
C. Check leads on motor controller.
D. Check wires on actuator.
E. Check incline reference lights on motor controller.
F. Check fuses on motor controller.
SI3
Indicates that power up sequence was initiated with the treadmill in the upright folded position.
A. Fold down the treadmill to normal operating position (treadmill should be folded down to the floor), try again.
B. If message persists, replace motor controller board, re-calibrate machine and check.
C. On 20” Folds, check sensor on right side of front roller for proper alignment.
CALIBRATING
THE TREADMILL
To change any of the settings, use the SPEED +or - button.
1. Insert pencil (eraser end in the hole on back of console).
2. Press reset 2 times (with pencil) until LCD shows CL21 in the time window.
3. Press ENTER. CL22 displays in TIME window and _mph in the SPEED window.
4. Press ENTER. CL23 displays in TIME window and _in the SPEED window.
5. Press ENTER. CL24 displays in TIME window and _in the SPEED window.
6. Press ENTER. CL25 displays in TIME window and _in the SPEED window.
7. Press ENTER. CL26 displays in the TIME window and _in the SPEED window.
8. If you get the letter “E”, press ENTER.
9. Press ENTER. The time window will show SS. Push the STOP/START button.
10. Push the ENTER button and the Treadmill will start.
WARNING: Do not stand on or touch the treadmill during calibration.
11. When the treadmill belt stops, push the POWER button 2 times. If the letter "F" appears in the SPEED or INCLINE window, the treadmill is indicating a failure in the SPEED or INCLINE during calibration.
To change any of the settings, use the SPEED +or - button.
1. Insert pencil (eraser end in the hole on back of console).
2. Press reset 2 times (with pencil) until LCD shows CL21 in the time window.
3. Press ENTER. CL22 displays in TIME window and _mph in the SPEED window.
4. Press ENTER. CL23 displays in TIME window and _in the SPEED window.
5. Press ENTER. CL24 displays in TIME window and _in the SPEED window.
6. Press ENTER. CL25 displays in TIME window and _in the SPEED window.
7. Press ENTER. CL26 displays in the TIME window and _in the SPEED window.
8. If you get the letter “E”, press ENTER.
9. Press ENTER. The time window will show SS. Push the STOP/START button.
10. Push the ENTER button and the Treadmill will start.
WARNING: Do not stand on or touch the treadmill during calibration.
11. When the treadmill belt stops, push the POWER button 2 times. If the letter "F" appears in the SPEED or INCLINE window, the treadmill is indicating a failure in the SPEED or INCLINE during calibration.
CALIBRATING-
DISPLAY
(LCD)
LIQUID CRYSTAL DISPLAY CALIBRATION
1. Unplug power cord for 30 seconds.
2. Remove safety key.
3. Plug in power cord.
4. Push reset button (locate access hole for reset button, located behind console monitor). Insert eraser end of pencil into the hole and gently press button.10 in the SPEED Window.
5. Press ENTER 5 times.
6. Push START button.
7. Push ENTER.
8. Replace Safety Key.
9. Push ENTER button.
10. After calibration is complete, push POWER button three times.
11. Treadmill will turn off on its own.
1. Unplug power cord for 30 seconds.
2. Remove safety key.
3. Plug in power cord.
4. Push reset button (locate access hole for reset button, located behind console monitor). Insert eraser end of pencil into the hole and gently press button.10 in the SPEED Window.
5. Press ENTER 5 times.
6. Push START button.
7. Push ENTER.
8. Replace Safety Key.
9. Push ENTER button.
10. After calibration is complete, push POWER button three times.
11. Treadmill will turn off on its own.
(LED)
LIGHT EMITTING DIODE ELECTRONICS CALIBRATION
1. Unplug power cord for 30 seconds
2. Remove safety key
3. Plug in power cord
4. Push reset button (locate access hole for reset button, located behind console monitor). Insert eraser end of pencil into the hole and gently press button.10 in the SPEED window.
5. Press ENTER 4 times.
6. Push START button.
7. Push ENTER.
8. Replace Safety Key.
9. Push POWER button (treadmill will take approximately eight minutes to calibrate).
10. After calibration is complete, push POWER button three times.
11. Treadmill will turn off on its own.
1. Unplug power cord for 30 seconds
2. Remove safety key
3. Plug in power cord
4. Push reset button (locate access hole for reset button, located behind console monitor). Insert eraser end of pencil into the hole and gently press button.10 in the SPEED window.
5. Press ENTER 4 times.
6. Push START button.
7. Push ENTER.
8. Replace Safety Key.
9. Push POWER button (treadmill will take approximately eight minutes to calibrate).
10. After calibration is complete, push POWER button three times.
11. Treadmill will turn off on its own.
Belt
Adjustment
WALKING
BELT IS SHIFTING TO THE LEFT
First, turn treadmill on to run at 1 mph. Using the hex key provided, turn the left rear roller adjustment bolt ¼ turn in the clockwise direction. Next, run the treadmill at 2.5 mph. You should see the belt start to correct itself by moving back toward the center. Repeat the above procedure until the walking belt is centered. It may be necessary to set walking belt tension once you have completed this procedure if the belt feels like it is slipping while walking. Refer below to the “Walking Belt Slipping” instructions.
First, turn treadmill on to run at 1 mph. Using the hex key provided, turn the left rear roller adjustment bolt ¼ turn in the clockwise direction. Next, run the treadmill at 2.5 mph. You should see the belt start to correct itself by moving back toward the center. Repeat the above procedure until the walking belt is centered. It may be necessary to set walking belt tension once you have completed this procedure if the belt feels like it is slipping while walking. Refer below to the “Walking Belt Slipping” instructions.
WALKING
BELT IS SHIFTING TO THE RIGHT
First,
turn the treadmill on to run at 1 mph. Using the hex key provided, turn the
right rear roller adjustment bolt ¼ turn in the clockwise direction. Next, run
the treadmill at 2.5 mph. You should see the belt start to correct itself,
moving back toward the center. Repeat the above procedure until the walking
belt is centered. It may be necessary to set walking belt tension once you have
completed this procedure if the belt feels like it is slipping while walking.
Refer below to the “Walking Belt Slipping” instructions.
WALKING
BELT IS SLIPPING DURING USE
First,
unplug the power cord from the surge protector. Using the hex key provided,
turn both left and right rear roller adjustment bolts the same distance,
usually a ¼ turn, in the clockwise direction. Plug the power cord back into the
surge protector and run the treadmill at 2.5 mph. You should now walk on the
belt to determine if the belt is still slipping. Repeat the above procedure
until the walking belt is not slipping. The tension should be just tight enough
not to slip.
Note: Turning the hex key counter clockwise brings the rear rollers and belt towards you. Turning the hex key clockwise pushes the rear roller and belt away from you.
Note: Turning the hex key counter clockwise brings the rear rollers and belt towards you. Turning the hex key clockwise pushes the rear roller and belt away from you.
LUBRICATING THE
WALKING BOARD
1)
Position the walking belt so that the seam is located on top and in the center
of the center of the walking board.
2) Insert the spray nozzle into the spray head of the lubricant can.
3) While lifting the side of the walking belt, position the spray nozzle between the walking belt and the board approximately 6” from the front of the treadmill. Apply the silicone spray to the walking board, moving from the front of the treadmill to the rear. Repeat this on the other side of the belt. Spray approximately 4 seconds on each side.
4) Allow the silicone to ‘set’ for one minute before using the treadmill.
2) Insert the spray nozzle into the spray head of the lubricant can.
3) While lifting the side of the walking belt, position the spray nozzle between the walking belt and the board approximately 6” from the front of the treadmill. Apply the silicone spray to the walking board, moving from the front of the treadmill to the rear. Repeat this on the other side of the belt. Spray approximately 4 seconds on each side.
4) Allow the silicone to ‘set’ for one minute before using the treadmill.
