Philips
32PHD5813-55, 32PHG5813-78, 32PHG5813-77, 32PHG5833-77, 43PFG5813-78,
43PFG5813-77, 43PFD5813-55, 43PFT5813-57, 43PFG5813/78-AUO - TPM18.7L LA chassis, MTK5800 platform
Always respect
voltages. While some may not be dangerous in themselves, they can cause
unexpected reactions that are best avoided. Before reaching into a powered TV
set, it is best to test the high voltage insulation. It is easy to do, and is a
good service precaution.
PAL, NTSC,
SECAM: Mains power: AC 110-240V +/-10%
BOM
identification
It should be
noted that on the European Service website, “Alternative BOM” is referred to as
“Design variant”.
The third
digit in the serial number (example: AG2B0335000001) indicates the number of
the alternative B.O.M. (Bill Of Materials) that has been used for producing the
specific TV set. In general, it is possible that the same TV model on the
market is produced with e.g. two different types of displays, coming from two
different suppliers. This will then result in sets which have the same CTN
(Commercial Type Number; e.g. 28PW9515/12) but which have a different B.O.M.
number.
By looking at
the third digit of the serial number, one can identify which B.O.M. is used for
the TV set he is working with. If the third digit of the serial number contains
the number “1” (example: AG1B033500001), then the TV set has been manufactured
according to B.O.M. number 1. If the third digit is a “2” (example:
AG2B0335000001), then the set has been produced according to B.O.M. no. 2. This
is important for ordering the correct spare parts.
For the third
digit, the numbers 1...9 and the characters A...Z can be used, so in total: 9
plus 26= 35 different B.O.M.s can be indicated by the third digit of the serial
number.
Identification:
The bottom line of a type plate gives a 14-digit serial number. Digits 1 and 2
refer to the production center (e.g. SN is Lysomice, RJ is Kobierzyce), digit 3
refers to the B.O.M. code, digit 4 refers to the Service version change code,
digits 5 and 6 refer to the production year, and digits 7 and 8 refer to
production week (in example below it is 2010 week 10 / 2010 week 17). The 6
last digits contain the serial number.
Board
Level Repair (BLR) or Component Level Repair (CLR)
If a board is
defective, consult your repair procedure to decide if the board has to be
exchanged or if it should be repaired on component level.
If your repair
procedure says the board should be exchanged completely, do not solder on the
defective board. Otherwise, it cannot be
returned to the O.E.M. supplier for back charging.
Small
Signal Board (SSB) removal
Caution: it is
mandatory to remount all different screws at their original position during
re-assembly. Failure to do so may result in damaging the SSB.
Release the
clips from the LVDS connector that connect with the SSB[1].
Caution: be
careful, as these are very fragile connectors!
2. Unplug
connector [2] .
3. Remove all
the fixation screws from the SSB [3].
4. The SSB can
now be shifted from side connector cover, then lifted and taken out of the I/O
bracket.
Service
Alignment Mode (SAM)
How to
Activate SAM
To activate
SAM, use one of the following methods:
Press the
following key sequence on the remote control transmitter: “062596”, directly followed by the “INFO/OK” button. Do not allow the display to time out
between entries while keying the sequence.
Or via ComPair.
After entering
SAM, the following items are displayed, with “SAM” in the upper right corner of
the screen to indicate that the television is in Service Alignment Mode.
How
to Navigate
In the SAM
menu, select menu items with the UP/DOWN keys on the remote control
transmitter. The selected item will be indicated. When not all menu items fit
on the screen, use the UP/DOWN keys to display the next/previous menu items.
With the
“LEFT/RIGHT” keys, it is possible to:
– (De)
activate the selected menu item.
– (De)
activate the selected sub menu.
– Change the
value of the selected menu item.
When you press
the MENU button once while in top level SAM, the set will switch to the normal
user menu (with the SAM mode still active in the background).
How
to Store SAM Settings
To store the
settings changed in SAM mode (except the RGB Align settings), leave the top
level SAM menu by using the POWER button on the remote control transmitter or
the television set. The mentioned exceptions must be stored separately via the
STORE button.
How
to Exit SAM
Use one of the
following methods:
Switch the set
to STANDBY by pressing the mains button on the remote control transmitter or
the television set.
Via a standard
RC-transmitter, key in “00” sequence.
Note: When the
TV is switched “off” by a power interrupt while in SAM, the TV will show up in
“normal operation mode” as soon as the power is supplied again. The error
buffer will not be cleared.
How
to Activate the Factory mode
To activate
the Factory mode, use the following method:
Press the
following key sequence on the remote control transmitter: from the “menu/home”
press “1999”, directly followed by the “Back/Return” button. Do not allow the display to time
out between entries while keying the sequence.
After entering
the Factory mode, we can see many items displayed, use the UP/DOWN keys to
display the next/previous menu items
How
to Exit the Factory mode
Use one of the
following methods:
Select EXIT-FACTORY from the menu and press the “OK” button.
Note: When the
TV is switched “off” by a power interrupt, or normal switch to “stand-by” while
in the factory mode, the TV will show up in “normal operation mode” as soon as
the power is supplied again. The error buffer will not be cleared.
Customer
Service Mode (CSM)
The Customer
Service Mode shows error codes and information on the TVs operation
settings.The call centre can instruct the customer (by telephone) to enter CSM
in order to identify the status of the set. This helps the call center to
diagnose problems and failures in the TV set before making a service call.
The CSM is a
read-only mode; therefore, modifications are not possible in this mode.
How
to Activate CSM
To activate
CSM, press the following key sequence on a standard remote control transmitter:
“123654” (do not allow the display to time out between
entries while keying the sequence). After entering the Customer Service Mode,
the following items are displayed. Use the Right/Left keys to display the
next/previous menu items. Note:
Activation of the CSM is only possible if there is no (user) menu on the
screen.
How
to Navigate
By means of
the “CURSOR-DOWN/UP” knob (or the scroll wheel) on the RC-transmitter, can be
navigated through the menus.
How
to Exit CSM
To exit CSM,
use one of the following methods.
Press the MENU/HOME button on the remote
control transmitter.
Press the POWER button on the remote control
transmitter.
Press the POWER button on the television set.
Software
Upgrading, Error code and Panel Code
Software
Upgrading
Ready for F/W
Upgrade
1. Rename the
software as “autorun.upg”.
2. Prepare a
USB memory (File format: FLAT, Size: 1G~8G).
3. Copy the
software to USB flash disk (root directory).
Note the
version of this F/W before you change the software file name.
F/W
Upgrade
1. Plug the
USB memory on the USB port on the side I/O port of TV (Please connect to USB
2.0 port, not recommend USB3.0 port)
2. AC on
(Power plug)
3. TV will
upgrade automatically as detect the software.
4. Press OK to
start software upgrade.
5. Upgrade in
progress
1. After
burning software, TV will restart.
2. Press “123654”, enter Customer Service Mode to check if the
software version is correct
Caution:
Please make sure that software upgrade is finished before unplug the USB and AC
power.
Error
Codes
Error codes
are required to indicate failures in the TV set. In principle a unique error
code is available for every:
• Activated
(SW) protection.
• Failing I2C
device.
• General I2C
error.
The last five
errors, stored in the NVM, are shown in the Service menu’s. This is called the
error buffer.
The error code
buffer contains all errors detected since the last time the buffer was erased.
The buffer is written from left to right. When an error occurs that is not yet
in the error code buffer, it is displayed at the left side and all other errors
shift one position to the right.
An error will
be added to the buffer if this error differs from any error in the buffer. The
last found error is displayed on the left.
An error with
a designated error code never leads to a deadlock situation. It must always be
diagnosable (e.g. error buffer via OSD or blinking LED).
In case a
failure identified by an error code automatically results in other error codes
(cause and effect), only the error code of the MAIN failure is displayed.
How
to Read the Error Buffer
You can read
the error buffer in three ways:
• On screen
via the SAM/CSM (if you have a picture).
– ERROR: 000
000 000 000 000: No errors detected
– ERROR: 013
000 000 000 000: Error code 13 is the last and only detected error
– ERROR: 034
013 000 000 000: Error code 13 was detected first and error code 34 is the last
detected (newest) error
• Via the
blinking LED procedure (when you have no picture)
In this
chassis only “layer 2” error codes are available and point to problems on the
SSB. They are triggered by LED blinking when CSM is activated. Only the
following layer 2 errors are defined:
How
to Clear the Error Buffer
• By using the
CLEAR command in the SAM menu
• By using the
CLEAR command in the Factory mode:
• By using the
following key sequence on the remote control transmitter: “062599” directly followed by the OK button.
• If the
contents of the error buffer have not changed for 50 hours, the error buffer
resets automatically.
Note: If you
exit SAM by disconnecting the mains from the television set, the error buffer
is not reset.
Panel
Code
Press the
following key sequence on a standard RC transmitter: “062598”
directly followed by MENU and “xxx”, where “xxx”
is a 3 digit decimal value of the panel type: see column “Display Code” in
below tab. After resetting the Display Code, restart the set immediately.
SSB
power layout
A
715G7734 PSU (For 32” 5813 Series) power board schematic
A
715G8971 PSU (For 43” 5813 Series) power board schematic
