Hisense HE40M21, 40M2100, 40M2106, 40M2108, 40MEC2150S, 40MEC2155 Models Chassis MSD3463) – how to enter the service mode, How to update the Software

 

How to enter the Factory OSD Menu

With user’s RC
Power on the TV.
1. Press “Menu” button and call up User OSD Menu.
2. Select “ Sound” -> press “OK” button on RC to ensure then move (Down)  button to “Balance” item.
3. Press number key 1->9->6 ->9 in sequence when “Balance” item is focused.
Note: If necessary, re-do number keys.
4. Factory OSD appears.
Note: DC power off that can exit factory OSD menu.

Software upgrading

USB upgrade
USB upgrade includes two methods. One is USB directly upgrade the other is USB menu upgrade.

Upgrading file rename – MSD3463 (underscore) SN51 (underscore) 75.bin

USB directly upgrade

Put the MSD3463-SN51-75.BIN In root diarectory of USB disk.  Unplug the TV power cord and plug the U disk to the TV

Plug the TV power cord ,TV will update automatically. Update processing red and blue led indicator flash alternately slow.

When Update finished, the red and blue led indicator flash alternately fast. and re-plug the power cord to power on

USB menu upgrade

Insert USB disc thet only have one upgrading file XX.bin in root disk

Enter the Factory OSD Menu

Choose Factory menu > Function > Software Update (USB) to start the update

After the process is over, unplug the USB disk and re plug the power cord to power on.

Mstar Tool upgrade

Install the USB-serial driver

(PL 2303 Driver installer.rar)

For the first connecting ,the PC will recognize and automatically install the USB device.the process is just like the installation of mini disk.

Hardware connecting
You can update the software through a special tool a USB-to –serial port (as following)
USB port to your PC and the serial to the TV’S VGA port.

For the first connecting, PC will recognize and automatically install the USB device.  The process is must like the installation of a mini disk.

Mstar ISP Tool

Install the ISP_Utility V4.5.2.8 -------only for the first time update.
Connect the PC and main board with the USB-serial board
Click the” Config “button. And then a dialog window will show as below.
Draw on the front of “Use USB”
Port Type setting is USB
Base Addr setting is 0x38C
ISP Slave Address choose 0x92
Serial Debug Slave Address choose 0xB2

Click the Connect button if appear the following figure, It indicates that the ISP_TOOL has connected.

If appear the following figure It indicates that the ISP_TOOL has not connected. Please click the Dis Con button and click Connect button to connect again.. Check: a Power on b USB board connect c connection line match.

Click the“Read ”button

Click the“Auto”button and choose parameters as following.

Then Click the “Run” button to start

If show” error message “then click the “Run” button again and again till show the dialog window.