Sony
Bravia FULL HD 3D Edge LED TV – Sony KDL-32HX751 - KDL-40HX751 - KDL-46HX751 -
KDL-55HX751 – How to access service mode -
Panel led blinking and faulty section – Service adjustments
Sony KDL-32HX751 -
KDL-40HX751 - KDL-46HX751 - KDL-55HX751 - Edge led 3D
TV
SELF
DIAGNOSIS FUNCTION
If
an error occurs, the STANDBY LED will automatically begin to flash.
The number of times the LED flashes translates to a probable source of the problem.
A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference. If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these.
The number of times the LED flashes translates to a probable source of the problem.
A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference. If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these.
DIAGNOSTIC
TEST INDICATORS
When an error occurs, the STANDBY LED will flash a set number of times to indicate the possible cause of the problem.
If there is more than one error, the LED will identify the first of the problem areas.
Result for all of the following diagnostic items are displayed on screen. If the screen displays a “0”, no error has occurred .
When an error occurs, the STANDBY LED will flash a set number of times to indicate the possible cause of the problem.
If there is more than one error, the LED will identify the first of the problem areas.
Result for all of the following diagnostic items are displayed on screen. If the screen displays a “0”, no error has occurred .
SELF-DIAGNOSTIC
SCREEN DISPLAY
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen:
To Bring Up Screen Test
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen:
To Bring Up Screen Test
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
DISPLAY
> Channel 5 >Volume - >TV POWER
LED
BLINKING CODES AND CAUSES
|
STBY
LED
Flash time |
Service
menu Item name
(Screeen Display) |
Diagnostic
Item Description
|
|
2
|
MAIN_POWE
|
Main
12 V failure
|
|
3
|
DC_ALERT
|
Main
5.0/3.3/1.2 V failur
|
|
AUD_PROT
|
Audio
amp. Protection
|
|
|
HDMI_EQ
|
HDMI
equalizer/switch I2C NACK
|
|
|
TU_DEMOD
|
Tuner
or demodulator I2C NACK
|
|
|
4
|
LD_ERR
|
LED
driver failure/LED voltage protection
|
|
5
|
P_ID_ERR
|
Panel
ID EEPROM I2C NACK
|
|
HFR_ERR
|
FRC
device I2C NACK
|
|
|
TCON_ERR
|
FRC
device Initialization failure
|
|
|
TCON_ERR
|
E
Micro (PEM) not started
|
|
|
6
|
BACKLITE
|
Backlight
converter OVP
|
|
7
|
TEMP_ERR
|
Over
temperature protection
|
|
TEMP_ERR
|
Temp.
sensor I2C NACK
|
|
|
8
|
-
|
Software
Error (Also the main board’s memory or Wi
Fi module is a suspect) |
|
10 |
EMIT_ERR |
Transmitter board not connected, protection 3D models only) |
Since
the diagnostic results displayed on the screen are not automatically cleared,
always check the self-diagnostic screen.
After
you have completed the repairs, clear the result display to “0”.
Clearing
the Self Check Diagnostic List
1. Error history and Error count : Press the Channel 8 => Channel 0 .
2. Panel operation time : Press the Channel 7 => Channel 0 .
1. Error history and Error count : Press the Channel 8 => Channel 0 .
2. Panel operation time : Press the Channel 7 => Channel 0 .
Exiting
the Self-diagnostic screen
To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.
To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.
HOW
TO ENTER SERVICE MODE
1) Turn on the main power switch to place this set in standby mode.
2) Press the buttons on the remote commander as follows, and entering service mode.
1) Turn on the main power switch to place this set in standby mode.
2) Press the buttons on the remote commander as follows, and entering service mode.
DISPLAY
> Channel 5 > Volume + > TV POWER
3)
Service mode display.
Note: First of all, when you enter Service Mode, you can see “Digital” service mode. Whenever you press “OPTIONS” or “JUMP” on remote, each service mode is changed. “Digital” -> “Chassis” -> “VPC”
Note: First of all, when you enter Service Mode, you can see “Digital” service mode. Whenever you press “OPTIONS” or “JUMP” on remote, each service mode is changed. “Digital” -> “Chassis” -> “VPC”
CHANGE
DATA
Note: “Digital” service mode don’t have to Save. (except “002 MODEL” and “005 CHPRSET” category)
1) Change Data of “Digital” service mode. (except “003 DIG_SRV_MODE” category)
a. Press “2 / 5” on remote to select (up / down) category.
b. Press “1 / 4” on remote to select (up / down) Item.
c. Press “3 / 6” on remote change (up / down) data.
2) Change Data of “Digital” service mode. ( “003 DIG_SRV_MODE” category) “003 DIG_SRV_MODE” is one category of “Digital” service mode.
Please note because this operation is special.
a. Press “2 / 5” on remote to select “003 DIG_SRV_MODE”.
b. Press “1 / 4” on remote to select (up / down) Item.
c. Press “0 / 10” on remote to select item.
d. Press number key “1”~”9” directly. “*” stamp move.
e. Press “12 / enter / select” to decide and advance next step. Press “return”, when returning on the previous page
Note: “Digital” service mode don’t have to Save. (except “002 MODEL” and “005 CHPRSET” category)
1) Change Data of “Digital” service mode. (except “003 DIG_SRV_MODE” category)
a. Press “2 / 5” on remote to select (up / down) category.
b. Press “1 / 4” on remote to select (up / down) Item.
c. Press “3 / 6” on remote change (up / down) data.
2) Change Data of “Digital” service mode. ( “003 DIG_SRV_MODE” category) “003 DIG_SRV_MODE” is one category of “Digital” service mode.
Please note because this operation is special.
a. Press “2 / 5” on remote to select “003 DIG_SRV_MODE”.
b. Press “1 / 4” on remote to select (up / down) Item.
c. Press “0 / 10” on remote to select item.
d. Press number key “1”~”9” directly. “*” stamp move.
e. Press “12 / enter / select” to decide and advance next step. Press “return”, when returning on the previous page
SAVE
CHANGING DATA
1) Write data for “Chassis” or “VPC” service mode
a. Press “Mute” on remote.
It shows green “SERVICE” changes to green “WRITE”.
b. Press “0” or “enter” on remote. Green “WRITE” changes to red “WRITE”. It indicate writing is processing.
c. After a while, red “WRITE” changes to green “SERVICE”. Writing process is done at this point.
2) TV reboot is necessary for applying data change.
1) Write data for “Chassis” or “VPC” service mode
a. Press “Mute” on remote.
It shows green “SERVICE” changes to green “WRITE”.
b. Press “0” or “enter” on remote. Green “WRITE” changes to red “WRITE”. It indicate writing is processing.
c. After a while, red “WRITE” changes to green “SERVICE”. Writing process is done at this point.
2) TV reboot is necessary for applying data change.
WHITE
BALANCE ADJUSTMENT
Note: Please execute this adjustment if necessary.
Change Data of “VPC” service mode. (“006 WB” category)
a. Press “1” or “4” on remote to select WB adjustment menu.
b. Change data by pressing “3” or “6”. Each range of these items is 0~255.
c. Press “mute” ”0” on remote to save the data.
“SERVICE” comment is changed to “WRITE”, indicating writing process.
d. After a while, “WRITE” comment returns to “SERVICE”, which means writing process is done.
Note: Please execute this adjustment if necessary.
Change Data of “VPC” service mode. (“006 WB” category)
a. Press “1” or “4” on remote to select WB adjustment menu.
b. Change data by pressing “3” or “6”. Each range of these items is 0~255.
c. Press “mute” ”0” on remote to save the data.
“SERVICE” comment is changed to “WRITE”, indicating writing process.
d. After a while, “WRITE” comment returns to “SERVICE”, which means writing process is done.
VCOM
ADJUSTMENT
Note: Please execute this adjustment if necessary.
1) Change Data of “VPC” service mode.
a. Select “002 VCOM” category by pressing “2 / 5” on remote.
b. Select “000 ENABLE” item by pressing “1 / 4” on remote.
c. Change ENABLE from “0” to “1” to enable VCOM adjustment.
Note: Please execute this adjustment if necessary.
1) Change Data of “VPC” service mode.
a. Select “002 VCOM” category by pressing “2 / 5” on remote.
b. Select “000 ENABLE” item by pressing “1 / 4” on remote.
c. Change ENABLE from “0” to “1” to enable VCOM adjustment.
d.
Select “002 VCOM” category by pressing “2 / 5” on remote.
e. Select “001 ADJUST” item by pressing “1 / 4” on remote.
f. Change data by pressing “3 / 6” on remote controller.
g. Finish the adjustment when the picture seems OK.
e. Select “001 ADJUST” item by pressing “1 / 4” on remote.
f. Change data by pressing “3 / 6” on remote controller.
g. Finish the adjustment when the picture seems OK.
Attention:
Every time the data changed by pressing “3 / 6” Key, the VCOM pattern will display for 5s and in the mean time OSD will disappear, After the 5s period, VCOM pattern will disappear and OSD will display again.
The 5s time can be adjust by data change.
If pressing the “3/6” key again during the 5s period, the VCOM pattern display time will be extended to another 5s.
Every time the data changed by pressing “3 / 6” Key, the VCOM pattern will display for 5s and in the mean time OSD will disappear, After the 5s period, VCOM pattern will disappear and OSD will display again.
The 5s time can be adjust by data change.
If pressing the “3/6” key again during the 5s period, the VCOM pattern display time will be extended to another 5s.
